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1.3
Updated by user Dec 04, 2019

Needs to be a better warranty for batteries that go bad just from sitting around and are not abused. No battery manufacture is perfect and nether is Traxxas

Original review posted by user Dec 04, 2019

Over the past year I have had 2 Lipo Batteries go bad. One would not charge so I called Traxxas and I had to send the batt in and pay about $80.00 or so for a batt tat had never been used or charged.

Not sure if the batt I just replaced last year has gone batt or the other new one I have had for over a year but one is now so swollen up that it will not fir in the x-maxx tray. Called Traxxas and is there a warranty NO!! have to pay another $80.00 or so dollars I don't have ( disabled on a fixed income but thats my problem) It just makes me mad that it seems to be no warranty on batteries - what a racket. Got a warranty on my Advanced Auto battery that was 1/12 years old but not on batteries from Traxxas.

It just makes me mad when Traxxas use to be such a customer friendly company but not anymore, makes we wish I never started buying Traxxas Lipo Batteries should have stayed with NiMH batteries or purchased from some one else. Very unhappy and saddened buy Traxxas policy's and I own quite a few Traxxas RC cars & trucks

Reason of review: Warranty issue.

Monetary Loss: $260.

Preferred solution: Replace bad battery.

Traxxas Pros: Products, Fast out of box.

Traxxas Cons: Warranty coverage of paying for a covered item, No warranty, Terrible refund policy.

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did you put your esc in lipo mode i had this same problem

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