Horrible customer service and they are extremely rude. See other reviews with the same reason.
Bought a Brand New T-Max and before it was broken in the brake disc snapped. Called them and they have no idea why that would happen. They offered to send the part. New part comes and the same thing happens.
I call and again they will only send me the part not return or fix the car. It wasn’t even fully broken in yet. They are incredibly rude to their customers. He told me this is part of the hobby.
So a defective truck is part of the hobby? This isn’t the first one we’ve owned either.
These trucks aren’t cheap. Do not buy from Traxxas.