Customer service
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Horrible customer service and they are extremely rude. See other reviews with the same reason.

Bought a Brand New T-Max and before it was broken in the brake disc snapped. Called them and they have no idea why that would happen. They offered to send the part. New part comes and the same thing happens.

I call and again they will only send me the part not return or fix the car. It wasn’t even fully broken in yet. They are incredibly rude to their customers. He told me this is part of the hobby.

So a defective truck is part of the hobby? This isn’t the first one we’ve owned either.

These trucks aren’t cheap. Do not buy from Traxxas.

Company wrote 0 private or public responses to the review from Jun 27.
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Your nuts it is a hobby to fix , and also sounds like hey I just meant it's you maybe try to readjust before you put the new part on

to Anonymous #1562481

Hey maybe you have no idea what you're talking about. I have had other cars and know how to fix them. This truck was defective plain and simple.

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